Program Manager, Senior
Core
Leading complex enterprise transformation projects to optimize business processes and modernize core insurance systems for a multi-brand pet health ecosystem.
Role type
Senior Program Manager (Enterprise Transformation)
Builds
Future-ready insurance platform and operating model
Domain
Pet Insurance / Health Services / Enterprise Technology
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Program management, Scaled Agile (SAFe), cross-functional alignment, vendor SOW management, insurance value streams, financial management, risk management
Preferred skills
PMP, PgMP, EIS implementation, global matrixed environments
Technologies
SaaS, AI-enabled business solutions, Enterprise Insurance Systems (EIS)
Responsibilities
Lead coordinated program/project delivery for global insurance transformation; Partner with global System Integrators to define scope and dependencies; Apply SAFe principles to coordinate planning and iterative delivery; Oversee vendor SOWs, contractual compliance, and financials; Collaborate with Enterprise Architecture, Security, Data, and Platform teams; Drive program reporting, KPI tracking, and business change management
Seniority
Senior, hands-on IC