VP of Operations
Core
Lead the growth and profitability of multiple Appliance Business Units (EPASS, Rossware) by overseeing operations, strategy, and P&L performance for vertical software and embedded payments solutions.
Role type
VP of Operations (Strategy & P&L)
Builds
Enterprise platforms for appliance retailers and field-service companies
Domain
B2B SaaS / Vertical Software / Embedded Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, P&L management, multi-unit portfolio leadership, operational process optimization, budgeting and forecasting, cross-functional partnership, team building and mentoring, risk management, compliance governance
Preferred skills
Appliance or service platform domain expertise, MBA or advanced degree
Technologies
Enterprise platforms, embedded payments technology
Responsibilities
Develop and execute strategic plans to drive growth and profitability; Establish short-term and long-term goals for Business Units; Identify and evaluate new business opportunities and partnerships; Oversee day-to-day operations ensuring efficiency across multiple functions; Develop and monitor KPIs to track operational performance; Implement best practices and process improvements; Guide product development and enhancement working with engineering teams; Manage financial performance including budgeting, forecasting, and P&L responsibilities; Build and lead high-performing teams across Business Units; Represent Business Units in executive meetings and contribute to company-wide initiatives; Identify and mitigate operational risks; Implement robust internal controls and governance processes.
Seniority
VP, strategic leadership & multi-unit P&L ownership
