Field Service Coordinator
Core
Coordinate field service activities including installation, configuration, calibration, and repair of technical products and systems at customer locations, acting as a bridge between customers and the national technical team.
Role type
Senior IC Field Service Coordinator (Supervisor)
Builds
End-to-end management of field activities (maintenance, incidents, breakdowns, commissioning)
Domain
Industrial engineering / Field service management
Deliverable
client delivery
Required skills
Field service supervision/coordination, technical diagnostic skills, work order management, customer communication, maintenance contract planning, continuous improvement
Preferred skills
Experience in civil construction, hydraulic installations, or industrial maintenance
Technologies
Field service management tools
Responsibilities
Assign daily tasks to field technicians based on priorities and workload; Ensure technicians have necessary tools, materials, and documentation; Follow up on work orders and validate technical closure; Plan and coordinate field activities with customers; Verify maintenance contract documentation and activities; Propose operational and procedural improvements based on field reality
Seniority
Senior, hands-on IC with coordination responsibilities