Field Service Tech
Core
Provide technical support, installation, repair, and troubleshooting for complex electromechanical packaging machinery to customers globally.
Role type
Field Service Technician (Electromechanical Systems)
Builds
Packaging automation equipment and systems
Domain
Industrial Automation / Packaging Machinery
Deliverable
physical/clinical work
Required skills
Electromechanical systems knowledge, PLC programming, precision measurement, engineering drawing interpretation, hardware/software troubleshooting, parts inventory management
Preferred skills
PLC programming, formal technical training
Technologies
PLCs, engineering drawings, wiring schematics
Responsibilities
Install, integrate, repair, and troubleshoot complex machinery; Direct customer personnel during plant machinery installations; Identify and correct hardware or software discrepancies; Review customers' parts inventory and advise on stock needs; Support Aftermarket team with technical inquiries; Function as a technical resource for Sales and Engineering teams; Prepare trip reports on equipment status.
Seniority
Mid-level, hands-on IC
