Customer Service Representative I
Core
Provide customer service, manage inventory, and support sales operations in a campus bookstore warehouse and sales floor.
Role type
Customer Service Representative (Retail/Warehouse)
Builds
Physical inventory management, order fulfillment, and in-store customer support for a university bookstore.
Domain
Education / Retail
Deliverable
product features | dashboards & analysis
Required skills
Customer service, inventory management, Microsoft Office Suite, physical lifting (50 lbs), loss prevention
Preferred skills
Retail warehouse experience, pallet jack operation, driver's license
Technologies
Microsoft Office Suite, retail inventory management system
Responsibilities
Engage customers by answering questions and resolving concerns; receive, count, tag, and organize inventory; replenish floor stock and prepare products for shelving; process returns and disposals; enact loss-prevention strategies.
Seniority
Entry-level
