CareerPlan

Scientist II, Field Applications Bioinformatics Support

4 LocationsFull-time$93k–$140k2026-07-29 → 2026-11-13
Hybrid · United StatesNo visa sponsorship

Core

Enable and support data analysis for customers and collaborators using PacBio sequencing solutions, acting as a link between customers and the company.

Role type

Field Applications Scientist (Bioinformatics Support)

Builds

Customer success in using PacBio HiFi sequencing data analysis software and tools

Domain

Life Sciences / Genomics / Bioinformatics

Deliverable

client delivery

Required skills

High throughput DNA sequencing data analysis, sequence alignment, variant calling, de novo assembly, genome visualization, transcript mapping, Unix systems administration, bash scripting, Python, R, scientific presentations, customer support, troubleshooting

Preferred skills

PacBio data and tools, WDL/snakemake/nextflow, CRM platforms (Salesforce), wet lab experience, DNA sequencing instruments

Technologies

SMRT Link, Unix, Bash, Python, R, WDL, Snakemake, Nextflow, Salesforce

Responsibilities

Train customers on PacBio HiFi sequencing data characteristics and analysis tools, serve as primary contact for customer sequencing data inquiries, support sales in scientific presentations and technical discussions, provide customer feedback to product marketing and software development, assist with software installations and new instrument roll-outs

Seniority

Mid-level, hands-on IC