Director, Guest Services and Technology Support
Core
Lead planning and execution of events for university departments, student organizations, and external partners, with a focus on audiovisual (AV) and event technology.
Role type
Director of Event and Technology Support
Builds
University events, AV systems, and event technology infrastructure
Domain
Higher education, event operations, live production
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Event planning and execution, AV system configuration and troubleshooting, team supervision and hiring, vendor coordination, real-time logistical problem solving, event evaluation and process improvement
Preferred skills
Experience in higher education, hospitality, live production, or performing arts, familiarity with 25Live or similar event scheduling software, supervisory experience
Technologies
25Live, Microsoft Office
Responsibilities
Oversee events from initial planning through completion, ensure appropriate staffing and resources, troubleshoot audio and visual systems, hire and train student employees, coordinate with campus partners and vendors, serve as on-site lead for assigned events, evaluate completed events to enhance service and efficiency
Seniority
Director, hands-on leadership
