Manager - Enterprise Application ServiceNow N 4D
Core
Lead and manage a team of ServiceNow developers and administrators to oversee platform configuration, customization, and integration.
Role type
Manager - Enterprise Application ServiceNow
Builds
ServiceNow platform modules and integrations for global enterprises
Domain
IT Service Management / Enterprise Applications
Required skills
ServiceNow Discovery, ServiceNow Incident Management, ServiceNow Platform, ServiceNow Sales and Order Management, Team Leadership, Solution Design, Platform Administration, Best Practices Implementation, Cross-functional Collaboration, User Training
Preferred skills
Advanced English proficiency (C1)
Technologies
ServiceNow, ITIL
Responsibilities
Lead and manage a team of ServiceNow developers and administrators; Develop and implement ServiceNow best practices and standards; Collaborate with cross-functional teams to gather requirements and design solutions; Oversee the configuration, customization, and integration of ServiceNow modules; Ensure the stability, performance, and security of the ServiceNow platform; Provide training and support to end users on ServiceNow functionality; Stay current on industry trends and best practices related to ServiceNow implementation and management.
