Director, IT Service Delivery, Talent and Culture, Treasury and Banking Services
Core
Lead IT service delivery, talent development, and AI adoption for Treasury and Banking Services, ensuring quality, continuity, and alignment with business needs.
Role type
Director, IT Service Delivery and Talent Management
Builds
IT services, solutions, and AI-enabled delivery processes for financial services clients
Domain
Financial Services / IT Service Management / Artificial Intelligence
Required skills
IT service delivery leadership, team management, AI adoption strategy, project portfolio management, budget management, stakeholder engagement, governance and compliance, talent development, change management, financial services domain knowledge
Preferred skills
Workday, Oracle, Kyriba, matrix environment management, HR and insurance sector knowledge
Technologies
Microsoft Copilot, Oracle, Kyriba, Workday
Responsibilities
Act as primary contact for IT services; advise on technology solution selection and integration; lead delivery of IT services and solutions; oversee delivery performance regarding security and compliance; manage financial, material, and human resources; ensure compliance with organizational standards; manage human resources and foster employee engagement; lead AI adoption and skill development; collaborate with business areas for alignment.
Seniority
Director, strategic leadership and team management
