Technical Analyst, Disability Claims
Core
Assess new short-term disability claims and process eligible benefit payments while gathering and analyzing medical, administrative, and contractual information.
Role type
Claims analyst (disability)
Builds
Short-term disability claims assessments and benefit payments
Domain
Insurance / Disability claims
Deliverable
client delivery
Required skills
Analytical skills, administrative rigor, judgment in interpreting medical/contractual info, clear professional communication, empathy, active listening
Preferred skills
Experience in customer service, administrative processing, insurance, or case management
Responsibilities
Gather and analyze medical, administrative, and contractual information to assess claims; Communicate with clients, employers, and stakeholders to obtain required information; Determine claim eligibility based on contract provisions and criteria; Process and issue eligible short-term disability benefits; Maintain accurate claim records in internal systems