Night Auditor
Core
Front office operations and end-of-day financial reconciliation for hotel guests.
Role type
Night Auditor
Builds
Guest check-in/check-out processes, daily financial reports, and seamless front office operations.
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest services, cash handling, billing accuracy, PMS systems, conflict resolution, inventory reconciliation, upselling, Microsoft Office
Preferred skills
Luxury resort experience, local knowledge, bilingual communication, guest engagement
Responsibilities
Welcome guests and manage check-in/check-out, process room assignments and key issuance, perform end-of-day audit and reconcile accounts, handle guest concerns and service recovery, coordinate with housekeeping and other departments, maintain accurate guest records and cash handling procedures.
Seniority
Entry-level to Mid-level, hands-on IC