Service Delivery Leader - F&A - AP 3
Core
Lead large teams to deliver outsourced Accounts Payable (F&A) services, ensuring month-end activities, audit compliance, and operational efficiency for global enterprises.
Role type
Senior Service Delivery Leader (F&A - AP)
Builds
Outsourced F&A operations, AI/RPA-enabled processes, and client service delivery
Domain
Financial Services / Accounts Payable / Business Process Outsourcing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Accounts Payable Process, Business Process Management (BPM), Internal Auditing, Regulatory Reporting, Lean Six Sigma, RPA Design, SAP ERP, Oracle Database, Generative AI, Data Visualization, Expense Audit, Invoice Payments, Monthly Close Process
Preferred skills
Digital Business Strategy, Insight Generation, Help Desk Support, End User Computing, Banking Capital Markets, Retail Banking Products
Technologies
Cora APFlow, SAP ECC, Oracle Database, Microsoft Office
Responsibilities
Lead large teams and ensure retention targets; manage month-end activities and SLAs; handle internal and external audits; partner with digital teams on RPA and AI solutions; run operations to meet P&L expectations; collaborate on new deal processes and transitions; work with client CXOs and process owners.
Seniority
Senior, hands-on IC with team leadership