Service Delivery Manager - F&A - AP 4D
Core
Lead and manage the Accounts Payables operations team, overseeing manual-intensive processes across multiple ERP systems.
Role type
Service Delivery Manager (Accounts Payable)
Builds
Invoice processing, vendor maintenance, and intercompany payment workflows for global enterprises
Domain
Financial Services / Accounts Payable
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Accounts Payable Process, Document Management, Electronic Data Interchange (EDI), Vendor Master Data, Audit Responses, Change Management, Exception Processing, Stakeholder Management, Risk Management, People Leadership
Preferred skills
Banking Capital Markets, Energy Work, Expenses, External Reporting, Monthly Close Process, Supplier Management, Statistical Models, RPA Commercials and AOI
Responsibilities
Manage Account Payables operations team and activities including document management, invoice processing, helpdesk support, and vendor maintenance; Ensure activities are completed within agreed time and quality metrics (KPIs/SLAs); Lead governance calls with internal and external stakeholders; Own projects and drive outcomes with multiple stakeholders; Accountable for client Voice of Customer (VOC) and successful external and internal audits.
Seniority
Senior, hands-on IC
