Service Delivery Leader - SCM - Source, Manufacturing & Relationship Management 3
Core
Lead global Supply Chain Management (SCM) operations, executing procurement and order management strategies to achieve P&L targets and drive customer satisfaction.
Role type
Senior Service Delivery Leader (SCM)
Builds
Operational efficiency and customer experience through digitalization strategies (RPA, AI, blockchain) and process transformation.
Domain
Supply Chain Management / Logistics / Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Client Relations, Critical Thinking, Data Visualization, Demand Forecasting, Inventory Management, IT Service Management (ITSM), People Leadership, Project Management, Vendor Managed Inventory (VMI)
Preferred skills
Blue Yonder Space Planning, Kinaxis, O9 Demand Planning, Production Planning, Spare Parts Management, Transportation And Logistics
Technologies
RPA, AI, blockchain, Blue Yonder, Kinaxis, O9
Responsibilities
Collaborate with client senior stakeholders to execute SCM strategies; Lead global SCM operations to achieve/exceed P&L targets; Implement digitalization strategies using RPA, AI, and blockchain; Identify performance gaps and drive continuous improvement; Serve as senior escalation point for customer and internal issues; Support new deals including solutioning, pricing, and transition.
Seniority
Senior, hands-on IC
