Executive Host, Loyalty Club (Counter Service)
Core
Provide counter service and enrollment support for Marina Bay Sands loyalty programme guests.
Role type
Front-line hospitality host
Builds
Guest satisfaction and loyalty programme enrollment
Domain
Hospitality / Casino / Luxury Travel
Deliverable
client delivery
Required skills
Mandarin (fluent), English (fluent), customer service, problem-solving, Microsoft Office proficiency
Responsibilities
Manage Loyalty Club Membership counters, assist with Sands Rewards Club and Sands LifeStyle membership enrollment, liaise with stakeholders on guest requests, assist with special events and promotions.