Account Specialist
Core
Manage wholesale order book flow from entry to shipment fulfillment for specialty clients, ensuring inventory, quality, and revenue cycle efficiency.
Role type
Wholesale Account Services Representative
Builds
Wholesale revenue cycle and order fulfillment for specialty clients
Domain
Retail / Wholesale Supply Chain
Deliverable
product features
Required skills
Order management, Wholesale customer service, Data analysis, Problem solving, Cross-functional collaboration, SOX compliance
Preferred skills
SAP S4, MicroStrategy, Excel (VLookUp, Pivot Tables)
Technologies
SAP S4, MicroStrategy, Excel
Responsibilities
Manage wholesale order intake and shipment flow; Resolve customer issues regarding allocations, pricing, and returns; Monitor order integrity and revenue risks; Process chargeback claims and validate shortages; Maintain SOX compliance controls; Provide weekly analysis of shipped dollars vs. risks.
Seniority
Individual Contributor, Entry to Mid-level
