Director, Enterprise Services
Core
Senior IT leader responsible for strategy, delivery, and continuous improvement of enterprise-wide IT services supporting organizational business objectives.
Role type
Director, Enterprise Services
Builds
Scalable and efficient enterprise IT solutions
Domain
Education Technology / Enterprise IT Services
Deliverable
infrastructure
Required skills
Cloud infrastructure administration (Azure/AWS), Microsoft product expertise (Active Directory, Exchange, Office 365, Entra, SharePoint), MDM/SSO/Email Security/Privilege Management, Database management (MySQL, SQL Server), System monitoring, Strategic planning, Budget management, Vendor relationship management, IT security principles, 24/7 mission critical support experience
Preferred skills
Digital transformation, automation, IT enterprise technology solutions
Technologies
Azure, AWS, Active Directory, Exchange, Office 365, Entra, SharePoint, MySQL, Microsoft SQL Server
Responsibilities
Develop and execute vision and roadmap for Enterprise Services, Lead and mentor high-performing IT teams, Drive operational excellence via KPIs and SLAs, Collaborate with cross-functional leaders on business needs and change management, Oversee vendor and partner relationships, Ensure compliance with regulatory requirements and policies, Manage budgets and resource allocation, Champion adoption of new technologies and automation
Seniority
Director, strategy & mentorship