Document Processing Specialist
Core
Support RoundPoint Mortgage Servicing LLC by completing letter fulfillment tasks, overseeing print vendors, and managing data transmission throughout the mortgage loan life cycle.
Role type
operational document processing specialist
Builds
customer correspondence letters and documents
Domain
mortgage lending / document fulfillment
Required skills
BFKS system experience, customer service experience, data transmission troubleshooting, print vendor oversight, automated process monitoring, compliance adherence
Preferred skills
mortgage experience, legal experience, bachelor's degree
Technologies
BFKS, Microsoft Office
Responsibilities
Identify and correct data transmission issues with third-party print vendors; monitor print vendor production performance and intervene on issues; oversee automated processes in the system of record; track output delivery to print vendors; contribute to continuous improvement projects for efficiency and cost reduction
Seniority
Mid-level, hands-on IC