Mgr Photo Operations
Core
Manage and optimize photo and retail revenue operations, training, and strategic vision for the Perspectives Photography Studio across the NCL Fleet.
Role type
Senior Manager, Photo Operations
Builds
Onboard photo and retail revenue streams, guest experiences, and operational efficiency for cruise ships
Domain
Hospitality / Cruise Industry / Photography & Retail Operations
Required skills
Strategic planning, revenue operations management, team training and development, scheduling, process improvement, budget monitoring, vendor management, data analysis, new technology adoption, policy implementation
Preferred skills
Experience with new build and refurbishment projects, extensive travel for setup and training, transforming qualitative/quantitative data into actionable reports
Technologies
Microsoft Office Suite (Excel, PowerPoint), Adobe Photoshop, Lightroom, ProSelect, Inventory management programs
Responsibilities
Oversee operations and training functions, create staff competence plans, manage photo revenue operations, monitor operating costs, partner with Global Technology Office for systems, work with vendors on equipment issues, implement policies and procedures, review photo/retail performance, communicate with onboard teams
Seniority
Manager, hands-on leadership