Reconciliation Services Officer
Core
Accurate and timely reconciliation of merchant settlement accounts, financial transfers, and monthly store/customer financial reporting.
Role type
Senior Finance Operations Officer (Reconciliation & Reporting)
Builds
Monthly store financial reports and accurate merchant settlement records
Domain
Retail Finance / Payments Operations
Required skills
Financial reconciliation, merchant settlements, general ledger processing, transactional variance investigation, debit/credit movements, month-end cut-off, Microsoft Excel (lookups, pivot tables, filtering), data validation, record keeping, stakeholder communication
Preferred skills
SAP, ServiceNow, AI/Co-pilot utilization, merchant acquirers experience, card schemes knowledge, digital payment platforms, delivery aggregators, store-based retail operations, accounting qualification
Technologies
ACS, ACS7, ACSE, ACSF, ACSM, WEX, AMEX, Diners, Tipple, Adyen, Adyen Digital, Nayax, DoorDash, Uber Eats, Microsoft Excel, SAP, ServiceNow
Responsibilities
Complete daily merchant reconciliations across multiple payment systems; Complete monthly reconciliations for Diners/Tipple, Adyen, Nayax, DoorDash, and Uber Eats; Identify, investigate and resolve reconciliation breaks and timing differences; Process balance transfers between linked merchant accounts; Complete weekly reconciliation of E-Services general ledger accounts; Update reporting variants and distribute monthly store financial reports; Manage reporting for changeover and closed stores; Recommend process or system improvements based on recurring issues
Seniority
Mid-Senior, hands-on IC
