Manager, Patient Access
Core
Tactical leadership and supervision of oncology and core Patient Access Services, including prior authorizations, claims adjudication, and patient financial assistance.
Role type
Manager, Patient Access Operations
Builds
Operational processes and team performance for oncology and core patient access functions
Domain
Healthcare / Specialty Pharmacy / Patient Access
Required skills
Tactical leadership, resource and capacity management, performance monitoring, supervisor coaching, cross-team coordination, quality and compliance management
Preferred skills
Bachelor degree in healthcare/business/management, 6+ years in specialty pharmacy/healthcare operations, 2+ years supervisory experience
Technologies
Microsoft applications, pharmacy and patient access workflow systems
Responsibilities
Translate strategy into team goals and processes, manage workload distribution and staffing, monitor performance metrics and course correct, coach and develop supervisors, coordinate cross-functional priorities, ensure compliance with federal/state requirements