Spécialiste service à la clientèle
Core
Telephone and chat ordering of pharmacy products, prescription and over-the-counter drugs for hospitals, pharmacies, and drop-in centers, including inventory verification and client support.
Role type
Customer service specialist (pharmacy operations)
Builds
Pharmacy product orders and drug dispensing support for healthcare facilities
Domain
Healthcare / Pharmaceutical distribution
Deliverable
client delivery
Required skills
Alphanumeric data entry speed, AS 400 system usage, Salesforce usage, Excel reporting, English proficiency (spoken and written), drug terminology knowledge
Preferred skills
Pharmacy or laboratory experience, IT environment experience, interpersonal skills
