Sr. Platform Admin
Core
Administer and optimize the ServiceNow platform to support scalable healthcare operations, including user management, automation, and CMDB administration.
Role type
Senior ServiceNow Platform Administrator
Builds
ServiceNow instances, automation scripts, and service catalogs for healthcare operations
Domain
Healthcare / Enterprise Application Administration
Required skills
ServiceNow core administration, ServiceNow scripting (GlideRecord, Business Rules, Script Includes), CMDB administration, workflow configuration, release management, troubleshooting
Preferred skills
Regulated environment experience, ITSM/ITOM module familiarity, security governance partnership
Technologies
ServiceNow, GlideRecord, Business Rules, Script Includes, CMDB
Responsibilities
Administer users, groups, roles, and ACLs; Configure forms, lists, workflows, and service catalogs; Develop and maintain automation scripts; Lead upgrade and patch planning; Maintain CMDB data quality; Troubleshoot complex platform issues; Maintain compliance documentation
Seniority
Senior, hands-on IC