Program Manager - Customer Center
Core
Lead the end-to-end modernization of McKesson's B2B Specialty eCommerce platform for the Oncology & Multispecialty segment, transitioning from pre-planning through post-go-live stabilization and long-term roadmap execution.
Role type
Senior Program Manager (Enterprise Technology Modernization)
Builds
B2B Specialty eCommerce platform for Oncology & Multispecialty customers
Domain
Healthcare / B2B eCommerce / Enterprise Software
Deliverable
production ML models | product features | infrastructure
Required skills
Program management, SAP program delivery, Systems integrator/vendor management, Enterprise delivery tools, Risk management, Change management, Budget management, Stakeholder influence, Roadmap execution
Preferred skills
AI-enabled delivery tools, Traditional and Agile methodologies
Technologies
SAP, Planview, Smartsheet, Jira, Microsoft Project, SAP Fieldglass
Responsibilities
Lead full platform modernization from strategy to post-go-live stabilization, manage program budget and costs, coordinate with business and IT stakeholders, oversee systems integrator/vendor accountability, manage program-level risks and dependencies, drive change management and adoption, track program performance and benefits.
Seniority
Senior, hands-on IC
