Data Scientist - Predictive Analytics
Core
Develop and enhance statistical and predictive models for volume and contact center forecasting to improve operational decision-making and workforce planning.
Role type
Senior Data Scientist (Predictive Analytics)
Builds
Forecasting models and operational insights for CoverMyMeds (McKesson)
Domain
Healthcare / Pharmaceutical / Operations
Deliverable
production ML models | dashboards & analysis
Required skills
Time-series forecasting, Statistical modeling, Python, SQL, Data modeling, Applied mathematics, Cloud data platforms (Databricks/Snowflake), Data visualization
Preferred skills
Contact center analytics, Workforce management, Machine learning, Regression, NLP, Azure
Technologies
Python, R, SQL, Databricks, Snowflake, Azure
Responsibilities
Analyze large datasets to improve forecasting accuracy, Develop and maintain predictive models for volume forecasting, Partner with stakeholders to identify productivity opportunities, Create data visualizations for technical and non-technical audiences, Communicate forecasting results to internal teams, Support optimization of staffing and workforce planning models
Seniority
Senior, hands-on IC
