Director, Corporate Gaming Operations
Core
Drive commercial success of casino and arcade operations across the cruise fleet through data-driven decision making, operational excellence, and strategic planning.
Role type
Director, Corporate Gaming Operations
Builds
Casino revenue, guest experiences, new gaming products, and capital projects for slot and table game operations.
Domain
Hospitality / Cruise Industry / Gaming Analytics
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Casino operations management, gaming analytics, revenue forecasting, operational standards development, vendor negotiation, capital project management, table games expertise, slot operations expertise, business intelligence tooling, stakeholder management
Preferred skills
Multiple casino location management, newbuild/refurbishment project experience, global table games experience, cruise industry experience, CAD or casino layout software familiarity
Technologies
Excel (pivot tables, Power Query, financial modeling), Tableau, Power BI
Responsibilities
Analyze fleet-wide casino performance to identify revenue opportunities; develop and implement operational standards and policies; lead product trials and fleet-wide rollouts; partner with vendors to negotiate commercial agreements; support capital expenditure planning and CAPEX projects; define staffing models and talent requirements.
Seniority
Director, strategic leadership & cross-functional partnership