BT Delivery Manager AI Automation
Core
End-to-end delivery of AI and automation initiatives, translating business problems into roadmaps and ensuring adoption across internal operations and employee experience.
Role type
Senior Business Technology Delivery Manager (AI & Automation)
Builds
AI-driven workflow automations, intelligent agents, and operational efficiency solutions for internal corporate functions.
Domain
Enterprise Business Technology / AI Operations / Process Automation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
AI/automation delivery management, cross-functional program leadership, stakeholder alignment, agile delivery planning, vendor management, change management, risk mitigation, data privacy compliance, team coaching
Preferred skills
LLM-based copilot/virtual agent implementation, iPaaS tools (Workato, Okta Workflows, Zapier), agentic frameworks, MCP servers, cloud infrastructure (GCP, AWS), data pipelines (BigQuery)
Technologies
ITSM, HR systems, collaboration tools, identity platforms, data platforms, GCP, AWS, Workato, Okta Workflows, Zapier, BigQuery
Responsibilities
Own end-to-end delivery lifecycle from intake to optimization; lead and develop a small delivery team; translate ambiguous business needs into structured automation roadmaps; manage concurrent projects in an agile environment; drive execution across cross-functional teams and vendors; establish delivery standards and governance; champion change management and adoption; monitor production automations and resolve incidents.
Seniority
Senior, hands-on IC with team leadership