Service Center Team Manager
Core
Lead the first-shift team overseeing repair and reconditioning activities for Separation and PHE product lines, ensuring high performance and customer satisfaction.
Role type
Senior Service Center Team Manager
Builds
Repair and reconditioning services for industrial separation and pumping equipment
Domain
Industrial manufacturing / Fluid handling
Required skills
Team leadership, Lean manufacturing (5S, Six Sigma, Kaizen), Machining techniques, Welding techniques, Blueprint reading, Quality Management Systems (ISO 9001), Excel/Pivot Tables, Staffing and recruitment, Performance management
Preferred skills
Bachelor's degree in Engineering Science, Financial principles knowledge, Customer service excellence, Ability to work in stressful situations
Technologies
Microsoft Office (Excel), ISO 9001:2015 standards
Responsibilities
Supervise workshop employees and daily shop operations, Maintain active presence on the shop floor, Coordinate job scheduling and planning, Collaborate with HR on staffing and performance, Recruit and select employees, Track and report employee utilization metrics, Ensure compliance with ISO standards and QMS
Seniority
Senior, hands-on IC