Coordinateur de centrale de réservation H/F
Core
Coordinate hotel reservations across multiple student residence properties, optimizing occupancy and revenue while managing complex bookings and client relations.
Role type
Reservation Center Coordinator
Builds
Student residence booking operations and occupancy optimization
Domain
Hospitality / Student Housing
Required skills
Reservation management, team coordination, revenue optimization, conflict resolution, performance reporting, stakeholder communication
Preferred skills
Team leadership, complex case handling, VIP client management
Technologies
Booking platforms, reservation systems, reporting tools
Responsibilities
Process and validate reservation requests via phone, email, and web; coordinate reservation distribution across properties; monitor occupancy rates and revenue; handle complex bookings and client disputes; generate performance reports for management.