Employee Benefits Billing Specialist
Core
Manages billing accounts and case management for sales territories and clients with multiple tier coverages, focusing on premium reconciliation and collection standards.
Role type
Billing Specialist (Employee Benefits)
Builds
Holistic billing case management including client training, invoicing, and service for Employee Benefits and Voluntary clients.
Domain
Financial Services / Employee Benefits
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Premium reconciliation, complex group case processing, variance reporting, financial analysis, Excel (pivot tables), cross-functional communication, problem-solving
Preferred skills
Subject matter expertise in billing, on-the-job training delivery, stakeholder management
Technologies
Operating systems, Excel, online billing platforms
Responsibilities
Interface with clients and third parties regarding reconciliation issues and premium activity; Monitor high profile accounts to ensure correct invoicing and timely premium application; Manage account health through variance reporting, distribution feedback, and suspense/collections activities; Perform complex research and analysis of account variances; Review monthly financial and variance reports to take corrective action; Act as a Subject Matter Expert on billing projects; Provide on-the-job training to employees in Billing Services.
Seniority
Mid-level, hands-on IC