Systems Manager
Core
Lead end-to-end capability, performance, and optimization of Customer Service and Logistics systems, including insourcing and stabilizing supply chain platforms.
Role type
Senior Systems Manager (Supply Chain)
Builds
Internal ownership of Supply Chain Control Tower, WMS, OMS, and TMS platforms
Domain
Supply Chain Management / Logistics Technology
Required skills
Systems management, supply chain systems, ERP/WMS/OMS/TMS platforms, system insourcing, internal capability building, data-driven decision making, stakeholder leadership, governance and compliance
Preferred skills
Manhattan Scale WMS, Opsi TMS, Oracle ERP, automation technology (Pick to Voice, AGV), data analytics, operational performance management
Technologies
Manhattan Scale, Opsi, Oracle ERP, Control Tower, WMS, OMS, TMS, Datalake
Responsibilities
Lead insourcing of key supply chain systems from external providers; Provide end-to-end accountability for system performance, stability, and scalability; Lead implementation and management of Supply Chain Control Tower; Establish and lead development of TMS capability; Act as central link between IT and supply chain operations; Ensure adherence to system governance, change control, and audit requirements
Seniority
Senior, hands-on IC with strategic oversight