Disability Payment Specialist
Core
Calculate and release Disability Benefit payments, process reimbursements from various sources (CPP/QPP, WSIB, CSST), and assist clients with overpayment repayment plans.
Role type
Claims specialist (Disability)
Builds
Disability benefit payments and reimbursement processing for clients
Domain
Insurance / Health Benefits
Required skills
Bilingualism (French and English, oral and written), active listening, critical thinking, time management, organizational skills, communication (written and verbal)
Preferred skills
None stated
Technologies
None stated
Responsibilities
Calculate and release Disability Benefit payments; Process and apply reimbursements from various sources; Review and comprehend contractual provisions; Handle inbound and outbound calls; Assist and develop repayment plans for Overpayments; Respond proactively to client inquiries or concerns; Identify and suggest opportunities for process improvements
Seniority
Individual Contributor