Principal Consultant - ServiceNow
Core
Design, build, and configure ServiceNow applications to meet business process requirements, delivering new functionality and innovative solutions across the development lifecycle.
Role type
Senior IC ServiceNow Developer
Builds
Custom and scoped ServiceNow applications, integrations with 3rd party tools, and complex catalog items
Domain
IT Service Management (ITSM) / Enterprise Service Management
Required skills
ServiceNow scripting (Client Scripts, Business Rules, Script Include, UI Action, UI Policy, UI Pages), JavaScript, Java, REST, XML, HTML, CSS, Angular JS, SOAP, ServiceNow Studio, ITSM/ITIL frameworks, 3rd party integrations
Preferred skills
Change/Incident/Problem Management modules, Knowledge and Service Portal, Complex Catalog items, Workflows, Order Guides, Record producers
Technologies
ServiceNow, JavaScript, Java, REST, XML, HTML, CSS, Angular JS, SOAP
Responsibilities
Develop technical solutions and perform component integration tests, create custom/scoped applications, troubleshoot technical/application problems, perform Systems Integration Testing and coordinate user acceptance testing, create technical and functional documents, participate in platform upgrades, work with Business Analysts to verify acceptance criteria, standardize business processes into design, manage 3rd party integrations
Seniority
Senior, hands-on IC
