Manager, Operational Resilience and Continuity
Core
Provide second-line oversight, challenge, and advisory support for Sun Life's enterprise Operational Resilience and Continuity program to prevent, respond to, and recover from operational disruptions.
Role type
Manager, Operational Resilience and Continuity
Builds
Unified Operational Resilience framework integrating Business Continuity, Crisis Management, Technology Resilience, and third-party resilience
Domain
Financial Services / Operational Risk
Deliverable
dashboards & analysis
Required skills
Operational Resilience, Business Continuity, Crisis Management, Technology Resilience, Third-Party Risk Management, Governance, Risk Management, Regulatory Compliance, Scenario Testing, Data Analytics
Preferred skills
Professional certifications (BCI, DRI, CBCP, ORM, CRISC, CISA)
Technologies
AI-enabled tools, Automation, Analytics
Responsibilities
Provide independent second-line oversight and challenge across resilience activities; Assess resilience risks, vulnerabilities, and policy compliance; Support evolution of resilience frameworks and methodologies; Review and challenge critical operations assessments and resilience testing; Develop resilience reporting, metrics, and dashboards; Provide training and subject matter expertise to stakeholders.
Seniority
Manager, hands-on IC with strategic oversight