Senior Manager, Underwriting & New Business
Core
Lead end-to-end Underwriting and New Business support operations, ensuring efficient policy processing, reporting, premium administration, and service delivery.
Role type
Senior Manager, Underwriting & New Business Operations
Builds
Insurance policy portfolios and operational service delivery for individual clients
Domain
Life Insurance / Insurance Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Underwriting principles, insurance operations management, process transformation, automation, change management, vendor management, workforce planning, regulatory compliance, stakeholder management
Preferred skills
Experience with outsourced service providers, technology teams, and cross-functional stakeholders
Technologies
N/A
Responsibilities
Lead end-to-end Underwriting and New Business support operations; Monitor operational performance, capacity, workloads, and service levels; Support business initiatives including product launches and campaigns; Manage, develop, and coach the operations team; Maintain and enhance operational procedures, controls, and documentation; Oversee internal approvals, expense controls, and governance processes; Represent Operations in business, process, and technology transformation initiatives; Manage outsourced service providers and vendors; Partner with internal stakeholders across business, distribution, technology, finance, legal, compliance, and audit functions; Drive continuous improvement, automation, and digital transformation initiatives
Seniority
Senior, hands-on IC with team leadership
