Client Application Product Owner
Core
Define strategic vision and manage the product roadmap for the client portal to improve digital client experience and operational efficiency.
Role type
Senior Product Owner (Client Application)
Builds
Client portal platform, digital servicing applications, and client onboarding/authentication workflows
Domain
Financial services / Insurance
Deliverable
product features
Required skills
Product roadmap management, backlog management, stakeholder management, Agile delivery, production issue resolution, cross-functional coordination, business requirement definition, risk management, executive reporting
Preferred skills
Financial services domain expertise, client onboarding workflows, authentication/access management, vendor management
Technologies
None explicitly stated
Responsibilities
Own and manage the product roadmap, priorities, and backlog for the client portal; Drive resolution of major production issues and client-impacting defects; Coordinate with Operations, CX, Data, Architecture, Compliance, and business stakeholders; Define business requirements, user stories, acceptance criteria, and success metrics; Ensure platform stability and operational readiness during releases; Monitor platform performance and adoption metrics; Lead governance discussions and executive updates; Support migration and access management initiatives
Seniority
Senior, hands-on IC with strategic oversight
