Head of Underwriting and Claims Practices, Asia
Core
Lead data-driven and AI-enabled transformation of underwriting and claims practices across Asia, enhancing decision quality, efficiency, and customer outcomes through analytics, automation, and GenAI adoption.
Role type
Senior leadership individual contributor (Head of Underwriting and Claims Practices)
Builds
Next-generation underwriting rules engines, straight-through processing (STP) workflows, and AI-assisted claims adjudication systems
Domain
Insurance (Life & Health) + Artificial Intelligence / Generative AI
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Data-driven underwriting and claims expertise, GenAI strategy and adoption, predictive modeling, data governance, model risk management, analytics for portfolio optimization, change management, multi-market regulatory navigation
Preferred skills
FLMI, FLHC/ALHC, FALU/AALU certifications, experience in digital operating models, project management in financial services
Technologies
GenAI frameworks, predictive analytics tools, data governance platforms, STP automation systems
Responsibilities
Define and drive the Asia underwriting and claims transformation agenda anchored on analytics and GenAI; Lead development of next-generation underwriting rules engines and STP powered by predictive analytics; Leverage morbidity and mortality analytics to refine underwriting philosophies and claims strategies; Act as business owner for GenAI initiatives, translating needs into scalable digital solutions; Build and lead AI- and data-literate underwriting and claims teams across Asia
Seniority
Senior, strategic leadership with hands-on technical direction
