Sr. Support Engineer; Data & Analytics Operations (Cloud/Data Warehouse)
Core
Providing 24x7 operational support for client data, maintaining end-to-end application operations, and resolving complex data discrepancies in on-premise and cloud environments.
Role type
Senior Support Engineer (Data & Analytics Operations)
Builds
Operational stability and data integrity for client data warehouses and BI environments
Domain
Financial Services / Data Engineering & Operations
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Informatica PowerCenter/IDMC, Mainframe technologies (TSO, ZEKE, JCL, COBOL), SQL Scripting, Microsoft SQL Server, Oracle, DB2, Windows/Unix administration, SAP Universe Designer/Web Intelligence/Crystal Reporting, GitHub Copilot
Preferred skills
AWS (Glue, Lambda, Redshift), Python/R, DevOps tools (BitBucket, Jenkins, Ansible), Generative AI, Agentic AI
Responsibilities
Monitor and support jobs and application performance, resolve complex data discrepancies or job failures, deploy enhancements to production jobs using DevOps tools, ensure compliance with Incident/Problem/Change Management policies, provide technical documentation, coach others to build the support engineering community
Seniority
Senior, hands-on IC
