Senior Manager, Data Systems Operations
Core
Managing operations for a portfolio of 30+ enterprise data, analytics, AI, and automation applications and services, ensuring 24x7 support, availability, and performance for Disney's business units.
Role type
Senior Manager, Data Systems Operations
Builds
Enterprise Data Lakehouse, Finance Data Warehouses, Human Resources Business Intelligence, Data Pipelines, and Automation Tools
Domain
Enterprise Technology & Data, Cloud-based Data Platforms, Analytics, AI, Automation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Technology management, Dev-Ops, Cloud-based data platforms, Distributed team management, Security and compliance
Preferred skills
Finance data systems management, SAP technologies, Snowflake, SOX controls, AI/ML integration
Technologies
Snowflake, Tableau, Power BI, BusinessObjects, SAP BW, SAP HANA, Dataiku, Domino Data Lab, Alation, Alteryx, UiPath
Responsibilities
Manage team members and vendors for 24x7 platform technical support; oversee operational aspects including availability, performance, capacity, and security; manage incident response and remediation for production outages; partner with architects to improve service agility; manage vendor performance against KPIs; develop and mentor direct reports
Seniority
Senior, hands-on IC with management responsibilities
