Business Process Manager - Digital Operations Transformation
Core
Lead and optimize global end-to-end business processes for factory operations, driving digital transformation and continuous improvement across North American sites.
Role type
Senior Business Process Manager (Digital Operations Transformation)
Builds
Standardized, efficient factory business processes and digital solutions for the ELDS US Business Line
Domain
Manufacturing operations, Operational Excellence, Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Business process management, Operational excellence, Change management, Portfolio execution, Cross-functional leadership, Process standardization, Stakeholder management, ERP system knowledge
Preferred skills
Discrete manufacturing experience, SAP ECC/S4HANA expertise, MES integration, ISA-95 concepts, AI solution operationalization, Financial metrics analysis
Technologies
SAP ECC, S/4HANA, MES, ERP, ISA-95
Responsibilities
Lead and coach the factory business process management organization, Own operational process governance and continuous improvement priorities, Manage and prioritize the factory business improvement portfolio, Serve as senior escalation point for cross-functional process and systems issues, Partner with plant operations, supply chain, engineering, quality, finance, IS, ERP, MES, and analytics teams, Drive process standardization, best-practice sharing, change adoption, and reuse of capabilities across sites, Provide executive-level visibility to priorities, risks, decisions, dependencies, and realized business value, Build succession capability, operating cadence, and performance management across the BPM team
Seniority
Senior, hands-on IC with leadership responsibilities
