Service Project Specialist (Fixed Term Contract)
Core
Coordinate project aspects and ensure on-time, on-budget delivery for the Critical Power Business, focusing on data analysis, documentation accuracy, and system automation.
Role type
Service Project Specialist (Data & Process Coordination)
Builds
Data-driven insights and automated workflows for Installed Base Management and Service Contracts
Domain
Industrial Electrification / Critical Power / Service Management
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Data analysis, Documentation management, Data quality monitoring, System automation, User Acceptance Testing (UAT), Data flow analysis
Preferred skills
Knowledge of ServIS and Salesforce platforms, Understanding of Critical Power business domain, Microsoft Office Suite (Excel), PowerBI
Technologies
ServIS, Salesforce, PowerBI, Microsoft Office Suite
Responsibilities
Conduct performance analysis comparing planned versus actual project outcomes, Ensure documentation accuracy and consistency, Gather Installed Base data by liaising with factories and local service units, Analyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management application, Automate the conversion process of Work Reports into ServIS and Service Contracts into Salesforce, Monitor and enhance Installed Base data quality using PowerBI dashboards
Seniority
Junior to Mid-level, hands-on IC
