Process Quality Specialist
Core
Enhance customer satisfaction by resolving complaints, analyzing defects, and providing actionable solutions for Power Distribution Units (PDU), Static Transfer Switches (STS), and Uninterruptible Power Supplies (UPS).
Role type
Process Quality Specialist
Builds
High-quality power distribution products for data centers and critical power applications
Domain
Industrial manufacturing / Power distribution
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
FMEA, 7 QC tools, 5S, 5Why, Kaizen, Poka-Yoke, SPC, DMAIC, 8D Root cause analysis, COPQ analysis, product auditing, Quality Plan development, Control Plan development, inspection checklist creation, CTQ parameter derivation, Q-gate establishment, First Pass Yield analysis, manufacturing process mapping, automation identification
Preferred skills
Lean, Six Sigma, process improvement methodologies
Technologies
UL1561, NEMA ST-20, IEEE C57.12.01, IEEE C57.12.91, DOE 2016, UL9540, UL1008S, UL1778, UL891, CSA C22.2
Responsibilities
Drive and perform product audits; Develop and maintain Quality Plans, Control Plans, and inspection checklists; Monitor and analyze First Pass Yield metrics; Proactively monitor customer complaints and implement corrective actions; Perform COPQ analyses to identify cost-saving opportunities
Seniority
Mid-level, hands-on IC
