Senior Field Quality Engineer
Core
Ensures customer satisfaction and protects brand quality through evidence-based root cause analysis and collaboration with internal/external experts for SMA's medium voltage solutions.
Role type
Senior Field Quality Engineer (Medium Voltage)
Builds
Sustainable corrective and preventive actions across the product lifecycle of medium voltage solutions (transformers, switchgear, converters)
Domain
Renewable Energy / Power Systems / Medium Voltage Electrical Engineering
Required skills
Root cause analysis (8D method), technical failure analysis, quality management, medium voltage systems expertise, data analysis, technical consultation, cross-functional collaboration, stakeholder management
Preferred skills
Master's degree in engineering, experience in solar/automotive/aerospace/electronics, hermetically sealed equipment knowledge, SAP/Salesforce/JIRA proficiency, German language
Technologies
8D method, 5 Why, Ishikawa diagramming, Pareto analysis, Microsoft Office Suite, SAP, Salesforce, JIRA
Responsibilities
Perform and participate in technical failure and data analyses, conduct initial field analyses and on-site technical evaluations, create detailed failure descriptions, recognize and document known failure patterns, execute and monitor corrective actions, travel to customer sites and tradeshows
Seniority
Senior, hands-on IC with regional responsibility