Data Center COE Project Management Leader
Core
Lead performance, quality, and continuous improvement of field service operations for data center projects, ensuring safe and reliable support while managing a technical team.
Role type
Senior Project Management Leader (Data Center Services)
Builds
Efficient service delivery processes, customer retention strategies, and operational excellence for data center clients.
Domain
Industrial services / Power delivery / Data Center infrastructure
Deliverable
client delivery
Required skills
Project delivery strategy, contract and claim management, team leadership, portfolio-level project management, KPI tracking (revenue, utilization, margin), customer experience management, operational forecasting, stakeholder collaboration
Preferred skills
Engineering background, MBA, switchgear and power delivery expertise, familiarity with ABB solutions
Technologies
ABB solutions, switchgear, power delivery systems
Responsibilities
Shape and execute project-delivery strategy aligned with global business goals; Ensure superior customer experience by resolving escalated issues and driving satisfaction; Manage a team and oversee portfolio-level project management through reviews and KPI achievement; Improve operational and service performance by forecasting pipelines and proposing efficiency improvements.
Seniority
Senior, hands-on IC with team leadership