Kingston Care Controller
Core
Operate a central control alarm system on a 24-hour rotation basis to ensure efficient response to vulnerable adults, enabling them to maintain independence in their own homes.
Role type
Care Controller (Monitoring & Response)
Builds
Emergency response coordination for vulnerable adults using assistive technology
Domain
Social Care / Elderly Care / Telecare
Required skills
Alarm system monitoring, emergency service coordination, record keeping, database management, equipment programming, stock control, customer contact
Preferred skills
Flexibility for rotating shifts (including nights/weekends), knowledge of assistive technology
Technologies
Control centre systems, Telecare systems, Telehealth systems, sensor equipment
Responsibilities
Monitor central control alarm system 24/7, summon emergency services or care agencies when needed, maintain accurate records of calls and incidents, provide clerical support to Sheltered Housing Service, update customer databases, program equipment and manage stock control, provide regular contact to customers using lifeline facilities.
Seniority
Regular, Part-time