Senior Change Officer
Core
Design and develop change programmes and projects for social housing and public service delivery, aligning with strategic needs, legislation, and corporate plans.
Role type
Senior Change Officer (Programme & Project Management)
Builds
Change programmes, projects, and improvement initiatives for social housing and public services
Domain
Public Sector / Social Housing
Required skills
Programme and project management, change management, stakeholder engagement, strategic planning, performance monitoring, data analysis, transition management, coaching and mentoring, budget management, process redesign
Preferred skills
Knowledge of social housing regulations, experience with public service delivery, familiarity with improvement methodologies
Technologies
None explicitly stated
Responsibilities
Design and develop change programmes based on business drivers and legislation; Lead or support programmes to deliver identified changes and benefits; Identify, define, and track progress, risks, and issues; Foster a positive culture and promote organizational learning; Matrix manage a team when required; Decide on appropriate project management methodologies; Conduct analysis to identify service efficiency improvements; Ensure stakeholder buy-in and facilitate continuous improvement culture
Seniority
Senior, hands-on IC with potential line management responsibility
