Senior Core Services Caseworker
Core
Deliver trauma-informed support to refugee and immigrant clients during resettlement and post-resettlement periods to help them achieve self-sufficiency.
Role type
Senior IC caseworker (human services)
Builds
Individualized service and self-sufficiency plans for clients
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
Case management, intake assessment, resource coordination, advocacy, home visits, financial planning, documentation, supervision, workshop facilitation
Preferred skills
Bilingualism, experience with refugee/immigrant communities, social work degree
Technologies
Microsoft Office (Word, Excel, Outlook), client databases
Responsibilities
Conduct comprehensive client intake and assessments; develop tailored self-sufficiency plans; coordinate pre- and post-arrival services including housing and healthcare; conduct home visits to assess living conditions; manage direct assistance funds and budgeting; train and supervise interns and volunteers; facilitate client education workshops; maintain detailed case files and compliance documentation.
Seniority
Senior, hands-on IC