Intensive Case Management Caseworker
Core
Provide strengths-based, client-centered case management to vulnerable refugees, asylees, and other ORR-eligible populations to address barriers to safety and wellness.
Role type
Intensive Case Management Caseworker
Builds
Individualized Self-sufficiency plans and service delivery for refugees and asylees
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
Case management, intake assessments, SMART goal planning, healthcare navigation, social service navigation, community outreach, crisis response, documentation, volunteer/intern supervision
Preferred skills
Social work or public health degree, fluency in Dari/Pashto, multi-cultural communication
Technologies
Microsoft Office (Word, Excel, Outlook), Efforts to Outcomes (ETO) database
Responsibilities
Conduct intake assessments and determine client eligibility; Develop individualized Self-sufficiency plans; Evaluate client progress every six months; Assist clients in navigating healthcare and social service systems; Conduct community outreach and maintain provider networks; Respond to client crises; Track financial assistance; Maintain up-to-date case documentation.
Seniority
Mid-level IC (1-2 years experience)