Case Coordination Caseworker
Core
Provide trauma-informed case management and self-sufficiency planning for refugees and ORR-qualified immigrants to support their integration and economic stability.
Role type
Mid-level IC case coordination caseworker
Builds
Individual self-sufficiency plans (FSSPs/IEPs) and service delivery for vulnerable populations
Domain
Humanitarian aid / Social services / Immigration support
Deliverable
client delivery
Required skills
Case management, needs assessment, plan development, advocacy, referral management, data entry, bilingual communication, community outreach, eligibility screening, benefits application assistance
Preferred skills
Social work degree, experience with vulnerable populations, public speaking, driving a 15-passenger van, proficiency in Spanish/Dari/Swahili/Kinyarwanda/Arabic/French
Technologies
Microsoft Office (Word, Excel, Teams, Outlook), case management databases
Responsibilities
Conduct intake services and assess client needs; Develop self-sufficiency plans and timelines; Monitor client progress and follow up on referrals; Document client interactions and input data into databases; Collaborate with partners and community organizations; Assist with benefits applications and eligibility screenings; Conduct outreach to service providers and refugees; Transport clients using personal or insured vehicle
Seniority
Mid-level, hands-on IC