PIR Case Management Specialist
Core
Provide trauma-informed case management services to refugees and immigrants to support resettlement and self-sufficiency in the Program for Initial Resettlement (PIR).
Role type
Case Management Specialist
Builds
Individualized self-sufficiency plans and service delivery for refugees
Domain
Humanitarian aid / Refugee resettlement
Deliverable
client delivery
Required skills
Case management, intake assessment, housing coordination, financial assistance distribution, public benefits application, medical/mental health referrals, data entry, reporting, relationship building, multi-tasking
Preferred skills
Social work degree, experience with refugee/immigrant populations, languages (Dari, Pashto, Swahili, Arabic, Ukrainian, Russian, Tigrinya, Spanish), Microsoft Office proficiency, valid driver's license with insured vehicle
Responsibilities
Coordinate pre- and post-arrival services including housing and transportation; conduct intake and develop self-sufficiency plans; distribute financial assistance and apply for public benefits; monitor client progress and maintain regular contact; document interactions in the ETO database; collaborate with internal teams and external service providers; transport clients using a personal vehicle.
Seniority
Mid-level IC